Trained staff guide participants to select the right harness size and helmet to ensure comfort and safety. Before any climber starts, they are briefed on safety and technique, including how to ascend. Skill, confidence and age determine how quickly the wall is conquered. We always encourage climbers to persevere and go a little higher. If a climber reaches the top, they ring the bell at the peak, announcing their success. Once the participant is ready to be lowered, staff guide participants to the ground. A safe climb is always our priority.